Privacy Policy for Ruma Furniture


Ruma Furniture (referred to as “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website www.rumafurniture.com and interact with our services.

1. Information We Collect

We collect the following types of information:

  • Personal Identification Information: When you place an order or contact us, we may collect personal information such as your name, email address, phone number, billing address, shipping address, and payment details.

  • Non-Personal Identification Information: We may collect non-personal information such as your IP address, browser type, and usage patterns on our website to improve our services.

  • Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your browsing experience, track website traffic, and personalize content and advertising.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process and fulfill orders (including delivery and billing purposes)
  • To respond to customer inquiries and provide customer support
  • To send you promotional emails, newsletters, or offers, if you have opted in
  • To improve our website’s functionality and user experience
  • To comply with legal obligations and resolve disputes

3. How We Protect Your Information

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. Our website is secured using industry-standard encryption (SSL) for sensitive data transactions, such as payment information.

4. Sharing of Your Information

We do not sell, rent, or share your personal information with third parties for their marketing purposes without your consent. However, we may share your information in the following cases:

  • Service Providers: We may share your information with trusted third-party service providers who assist us in running our business, such as payment processors, delivery companies, and email marketing platforms.

  • Legal Requirements: We may disclose your personal information if required to do so by law, or if we believe such action is necessary to comply with legal obligations, protect our rights or property, or investigate fraud or other illegal activities.

5. Your Rights and Choices

You have the right to:

  • Access: Request access to the personal information we hold about you.
  • Correction: Request that we correct any inaccuracies in your personal information.
  • Deletion: Request that we delete your personal information, subject to certain legal exceptions.
  • Opt-Out: Unsubscribe from our marketing communications at any time by clicking the “unsubscribe” link in our emails or contacting us directly at info.rumafurniture@gmail.com.

6. Retention of Your Information

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

7. Links to Third-Party Websites

Our website may contain links to external websites that are not operated by us. We are not responsible for the privacy practices or content of these websites. Please review the privacy policies of these third-party sites before providing any personal information.

8. Children’s Privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child under 13, we will take steps to delete such information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the revised Privacy Policy will be effective immediately upon posting. Please check this page periodically for updates.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy or wish to exercise your rights, please contact us at:

Ruma Furniture
16-1 Lorong Meranti,
Off Jalan Kenanga,
55200, Kuala Lumpur, Malaysia
Email: info.rumafurniture@gmail.com
Website: www.rumafurniture.com